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Stop Paying For One You Don't Use
Cancel by emailing [email protected], online portal, or certified mail. 30 days notice required. We write and send your letter with proof of delivery for $29.
$29 · No account needed · Certified mail included
*Fees vary by location, contract type, and franchiseInformation verified February 2026
Send via USPS Certified Mail with Return Receipt for proof of delivery.
Documented proof of delivery for your records.
If Equinox keeps charging, we provide a complete kit with all your documentation.
No account to create, no phone calls, no waiting on hold. One payment and we draft and send your cancellation letter.
Professional Equinox cancellation letters referencing applicable consumer protection statutes.
Creating a documented paper trail
Some gyms have restrictive cancellation requirements. Sending a certified letter creates documented proof that you submitted a written cancellation request.
USPS Certified Mail creates an official USPS record of delivery. It's not just a tracking number — it's documentation that can support a chargeback dispute with your bank.
If Equinox continues billing after delivery, we provide a documentation kit — your delivery proof, cancellation letter, and supporting records — organized to present to your bank for a chargeback dispute.
Many gyms waive early termination fees for members with qualifying circumstances. If any of these apply to you, you may be able to cancel without penalty:
Equinox offers several cancellation methods: email [email protected], use their online portal, cancel in person at your home club, or send certified mail to their corporate address at 31 Hudson Yards, New York, NY 10001. All methods require 30 days notice.
Equinox early termination fees range from $50-100 or a prorated remaining balance depending on your contract terms. Month-to-month members have no fee with proper 30-day notice.
Yes. Following the May 2025 NY Attorney General settlement, Equinox accepts email cancellations at [email protected] and through their online portal. You no longer need to cancel in person.
Email and online cancellation are the fastest options. Certified mail provides USPS proof of delivery — a paper trail that protects you if Equinox continues charging after your cancellation. Some members prefer this documented approach, especially with high-value memberships.
Equinox requires 30 days written notice to cancel. You can submit via email, online portal, in person, or certified mail. The 2025 NY AG settlement ensures they must honor cancellation requests promptly.
We draft your letter, mail it certified, and provide proof of delivery.
Includes chargeback documentation kit if needed